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FREQUENTLY ASKED QUESTIONS
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HOW ARE THE LASHES APPLIED?Our extensions are made of individual synthetic lashes, carefully and precisely applied to your natural lashes, one by one, by our certified lash artists. We will never use lash clusters as they are extremely damaging to your natural lashes. We use medical grade adhesive and products of the highest quality that keep your lashes healthy.
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CAN I GET LASH EXTENSIONS IF I WEAR CONTACT LENSES?Yes. The extensions are not touching the eye or the skin and are safe for people wearing contacts.
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CAN EXTENSIONS REALLY LOOK NATURAL?Our eyelash extensions do look natural since they are applied one by one and follow your lash line. By offering a wide range of styles and types (diameter, length, curl type), we are able to make your lashes fuller and longer while respecting your features.
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HOW LONG WILL LASH EXTENSIONS LAST?Lash extensions follow the natural growth cycle of your own lashes. If you follow our after care instructions and depending on your lifestyle and level of activity, your maintenance (fill) appointments can be 2 to 3 weeks apart.
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HOW SHOULD I PREPARE FOR MY APPOINTMENT?Prior to your visit, make sure your face is clean and without makeup. Use only water-based cleansers so no oil residue interferes with the bonding agent. We recommend you do not drink coffee or energy drinks, as it will make your eyes flutter during the appointment Be prepared for some relaxing and pampering time!
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SHOULD I BRING MY HEADPHONES?Absolutely! If you’re planning to listen to music or a podcast during your appointment bring your headphones! We suggest having a playlist/podcast lined up as you won’t be able to open your eyes during the appointment.
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WHAT ABOUT MY CELLPHONE?You will likely use your phone for your music or podcast, which is great. But we ask that you silence your phone and text notifications as it’s a distraction. Most clients view their lash appointment as a time to disconnect and relax.
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WHAT IF I FALL ASLEEP? IS THAT OKAY?Absolutely! Don’t worry about falling asleep, your lash artist wants you to be as comfortable as possible during your appointment! It does not bother us at all. Lash naps are amazing!
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CAN I SWIM, SPA OR HAVE A FACIAL SERVICE WHILE WEARING LASH EXTENSIONS?Yes! Our lashes can keep up with your busy lifestyle. Our clients love how our extensions last and last, even when worn on vacation, skiing, swimming, snorkeling, and sunning all day! We recommend that you wait 24 to 48 hours before visiting the spa, tan, or spray tan to allow adequate adhesive bonding. After that, resume your regular schedule.
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HOW MUCH SHOULD I TIP MY LASH PROFESSIONAL?The standard tip range is between 15-20%.
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